Wednesday, June 19

Morning

Continental breakfast

Introductions

edACCESS Roundtable

Lunch

Afternoon

Soar & Fly Into Customer Service Excellence, Kate Nasser

Refreshment break

Panel: School Laptop Programs: Feast or Famine

Evening

Cookout and beer tasting

Thursday, June 20

Morning

Hot breakfast

Panel: Effectively Managing an Effective Web Site

Vendor exhibition and refreshments

Lunch

Afternoon

Vendor presentations

Focus groups

Refreshment break

Focus groups

Annual softball game

Evening

Special dinner

Friday, June 21

Morning

Breakfast business meeting

Panel: Operating Systems Management Issues: A Changing World

Refreshment break

Focus groups

Conference wrap up

Lunch (box lunches available)